Shipping & Delivery

SHIPPING & DELIVERY

All orders are processed and dispatched within 24–48 hours from our fulfillment hub. Once your order is shipped, you will receive a confirmation email containing tracking details.

TIMELINES & TIMEFRAMES

| Destination | Delivery Window | Shipping Cost |
| :--- | :--- | :--- |
| Lagos Delivery | 1 – 2 Business Days | ₦5,000 (Free over ₦250,000) |
| National (Outside Lagos) | 3 – 5 Business Days | ₦10,000 |
| International Express | 5 – 7 Business Days | Calculated at Checkout (DHL) |

CUSTOMS & DUTIES
For international orders, please note that any import duties, taxes, or customs fees incurred at the destination country are the sole responsibility of the recipient.

NEED ASSISTANCE?
If you have questions regarding an incoming delivery or need to alter your shipping information, connect with our concierge team via email at support@shoks-official.com.